Question 1

What does TopResume do?

Accepted Answer

TopResume is the world’s largest resume-writing service. Its team of experts have reviewed millions of resumes and helped over 600,000 professionals land more interviews and get hired faster.
TopResume is committed to helping professionals identify and best articulate their personal brands. TopResume offers resume-writing services and expert career advice that helps its clients stand out in today’s crowded job market.

Question 2

What is the free resume review?

Accepted Answer

TopResume knows what recruiters are looking for and how to present yourself on paper to maximize opportunities. TopResume will review your resume for free, to provide:

Free, confidential, personalized evaluation from trusted experts
Objective feedback on layout, language and how well your resume communicates your skills and expertise
Personalized recommendations on how to make your resume stronger

Upload your resume for a free review now and you'll receive your personalized expert review within 2 business days.

Question 3

What qualifications do TopResume writers have?

Accepted Answer

TopResume has a network of over 1,200 writers, including certified career coaches, former and current hiring managers, HR professionals, recruiters and professionals with specialized experience in over 65 industries. This ensures TopResume can match each client with an expert who is a strong match for their needs. TopResume recruits and vets its writers based upon the value they can bring to its clients.

Question 4

How do I collaborate with my resume writer?

Accepted Answer

TopResume resume-writing process is collaborative between the writer and the client. TopResume uses your old resume as a primary source of information. If you don’t have a resume, don’t worry, your writer will send you a brief questionnaire that will provide all the information that we need to get started. Once this has been provided, your new resume will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

Question 5

How will you get my information?

Accepted Answer

TopResume has designed its introductory questionnaire to get a sense of your past experience and current goals while allowing you the opportunity to communicate what matters most to you. The questionnaire should only take a few minutes to complete and your answers will help inform the approach your writer takes in restructuring and rewriting your resume. While a previous resume is not required to kickstart the resume writing process, it can save you and your writer time covering the basics.

Question 6

How does the 60-day guarantee work?

Accepted Answer

Not only do we professionally write your resume, we want to make sure it gets you results. So, if you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.

Question 7

What is your refund policy?

Accepted Answer

All sales are final, but there will be multiple drafts and revisions to ensure your satisfaction. TopResume's writers will work with you throughout the revision period until you are satisfied with your resume.

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